Testimonials

Anthony - Jul 11

"I ordered online on Monday at 11.30am and the radiator was her by 11.00am Tuesday. Excellent Service! "

John - Extremely Pleased - Jun 11

"I have not purchased from Big Bathroom Shop before, however I need not have had any concerns as I was extremely pleased with both the products and service. Delivery was 10 mins early from the estimated time found through the delivery web link. How good is that!"

Julie - Excellent all round service. - Jun 11

"Excellent all round service with very helpful and accommodating call centre staff. Everything from initial enquiry to delivery went extremely well and I would definitely use Big Bathroom Shop again."

Lisa - Wet room looks stunning. - Jun 11

"This is the second time I have used your web site and would do again. Excellent from start to finish, nice clear site, easy ordering, excellent delivery service ringing me to say they were on their way and to top it all my items were excellent quality and my new wet room looks stunning. Thank you!"

Ewen - Good Product Range - Jun 11

"Good product range and pricing, the product was delivered exactly when you said it would be, cannot fault the service."

Jay - Fantastic, quick and easy service - Jun 11

"Very easy to use website, delivery was fantastic, quick and easy service. Same bathroom suites as the big major store but at a fraction of the price."

Lloyd - Excellent Quality - May 11

"Brilliant service from you and your delivery company. Great products. Easy to fit and very good quality. So glad we found your site on line. Will NEVER buy from anywhere else!"

Marion - Very Good Service - May 11

"Very good service, helpful staff and speedy delivery. Would recommend."

Nicola - Apr 11

"Brilliant web site, brilliant customer service, brilliant delivery can't fault it well done guys we and our plumber will recommend BBS to others. "

Nadine - Thank you! - Mar 11

"I have an exceptionally small bathroom but have managed to choose the right combination of bathroom products for the space we have, to create a balance between everything we need as a family and a little touch of luxury. Thank you!"

Rachel - Brilliant Website - Mar 11

"Brilliant Website, love the way you can change the package around.. well recommended, fast delivery, brilliant communication. No problems at all. Love my bathroom now!! "

Lynne - Excellent Service - Mar 11

"Excellent service from start to finish. Was a bit dubious as to the quality of the suite purchased but I am delighted with it, excellent value for money. So good, I have recommended your site to my brother."

James - Looks Great! - Mar 11

"Staff were very helpful, products delivered as expected and look great!"

Anthony - Very Impressed - Mar 11

"Overall very impressed, excellent product at very competitive price and delivered when promised."

Margaret - I loved it! - Mar 11

"I think the service received throughout my two transactions was second to none and I would not hesitate to recommend your company to others. Your prices are good, your customer service is excellent, the delivery options are versatile and the website comes across as extremely friendly and personal. I loved it!"

Nigel - Great Price - Mar 11

"Great price with delivery included. Searched everywhere for the same bath and you couldn't be beaten."

Joseph - Very Pleased - Mar 11

"I was very pleased with my experience of your site, and have already recommended it to my daughter."

Lisa - Great Shopping Experience - Mar 11

"Great shopping experience. Good prices, topped off with superb delivery service."

Tom - I'm impressed - Mar 11

"An absolutely trouble-free experience, with two of the best delivery guys I've ever seen - I'm impressed, and thanks for giving me the chance to thank everyone, the online help was great."

John - First rate delivery - Oct 10

"I have just received my wash basin from you and thought that I must let you know how pleased I am with your service. From the time of placing my order to delivery, communication has been first rate. Your delivery men telephoned me to say that the delivery would be within the hour and they arrived thirty minutes later, and they were very courteous. It was a pleasure to do business with such an efficient company and I wouldn't hesitate to recommend you to anyone requiring bathroom fitments. "

Karen - Extremely Polite and Helpful. - Sep 10

"The products were delivered on time and the delivery men were very careful in the way they handled the products and were extremely polite and helpful.The call centre staff went our of their way to ensure I received everything I needed when I needed them.I would recommend you to anyone who is looking to replace their bathroom."

Douglas - First Class Delivery. - Sep 10

"A super service on purchase and a first class delivery company. Well done!!"

Emily - Very happy with product. - Aug 10

"Very easy site to navigate. Delivered on time and by two very helpful and cheerful delivery men. Very happy with product and would buy from Big Bathroom Shop again."

Catherine - Excellent Service. - Aug 10

"You kept me constantly updated with order progress, excellent service."

William - Excellent - Jul 10

"Your web site, products, delivery service and call centre were all excellent."

Vivien - Impressed by the quality - Jun 10

"My builders and fitters were impressed by the quality of your products. Using your web-site filters and wish-lists makes choosing fun and fast."

Denise - Excellent Website. - Jun 10

"Excellent website - user friendly. Very pleased with product and delivery. Will definitely recommend to others."

Richard - Amazingly good service. - May 10

"Amazingly good service, friendly helpful staff in the call centre. Arrived on time. Delivery men lovely too, kept us updated with when and what time they would be delivering. Would definitely recommend you. Delighted with our new bathroom suite."

Pamela - Easy to order - May 10

"Thought everything was excellent. Easy to order. Delivery practically straight away. Goods excellent. Could not fault anything."

Lee - Excellent Experience - May 10

"Absolutely excellent experience. Thank you for quality and value."

Eric - Best ever online shopping experience. - May 10

"Ordered corner shower cubicle with base, was impressed by the high quality of the glass cubicle and more impressed by the stone resin base which my plumber said was the best you can get. More impressive was the low price, the same product would have cost so much more at a leading store. So high quality, low price and delivery on time. It was the best ever online shopping experience. I hope you use this to show other customjers as I know they will be suitably impressed by your products."

Karen - Excellent Quality - Apr 10

"Goods bought are of excellent quality, delivered on time and by two very helpful delivery men. Keep up the good work. "

Geraldine - Fantastic Service - Apr 10

"Fantastic service, great product and an excellent website. Would have no hesitation in recommending."

Julie - Great Shopping Experience - Apr 10

"Superb service throughout. The online help and telephone call service were both useful and helpful. The website is easy to manouevre around and the 'arrange my delivery' is the best thing of all with real time updates. I have recommended to all of my friends - what a great shopping experience from beginning to end."

Suzanne - First Class Delivery Service - Apr 10

"Fabulous product, extremely good value and a first class delivery service. Highly recommend."

Karen - Very Impressed - Apr 10

"I was very impressed with the delivery tracking service you offer. I have never seen such organisation, especially with the time tracker of the delivery. I was able to stay at work, keep an eye on the time and be away from work for the minimum time. No hanging around for anything between 8am - 5pm Great!!"

Sally - No hassle - Mar 10

"Very positive. Prompt efficient delivery, no hassle."

Barbara - Absolutely Fantastic - Mar 10

"Everyone we came into contact with was very friendly and helpful. We bought a beautiful bathroom at a very reasonable price. Just wish other companies were as good. Will recommend to anyone. Absolutely fantastic!"

David - Very happy - Mar 10

"Very happy! This is our second bathroom product that we have bought from you and the delivery was spot on the time quoted. Thanks"

Ron - Exceptional Value - Mar 10

"Exceptional value and quality! Would recommend to anyone looking to replace a bathroom or shower."

Andrew - Excellent - Jan 10

"Communication was excellent, delivery as agreed and very helpful staff all through the process."

Rikesh - An excellent shopping experience. - Dec 09

"An excellent shopping experience, products were accurately described on the website and were even better quality than we expected. The delivery arrived at the agreed time. I would definitely buy from here again."

Irene - Very pleased with the quality - Dec 09

"Would definitely use again, communication from start to delivery was excellent. Very pleased with the quality of the item."

Nick - Excellent Service and Delivery - Nov 09

"Excellent service and delivery, very good online shopping experience. Would highly recommend!"

Terry - Hassle free from start to finish. - Nov 09

"This company is great. The products are top quality. Would use this company in the future, hassle free from start to finish."

Amanda - Superb Service - Oct 09

"Superb service, with email confirmation, text alerts etc. Courtesy text day before delivery and a call on day of delivery. I would highly recommend your company. "

Cathy - Will definitely use again - Oct 09

"Fantastic Service! Super quick delivery and superb product. Will definitely use again and recommend to friends/family."

Helen - Best delivery service I have ever had - Oct 09

"Great product, great price, quick lead time and the best delivery service I have ever had. Thanks very much! I would definitely recommend you."

Sharan - Very pleased - Oct 09

"First class service from buying to delivery, very pleased with my new bathroom."

Maggie - Best experience I've had with any purchase - Oct 09

"I've been telling everyone about the service especially the text messages and the delivery details. It was so nice to have the drivers names and numbers. They even phoned me to say they were running a few minutes behind. They were very polite and professional. Its the best experience I've had with any purchase I've made online or in the shops."

Carol - Loved your delivery service - Sep 09

"I absolutely loved your delivery service! Being able to view progress online and the two reminders you sent me to let me know my order was on the way. The delivery driver also called to say he was one hour away, which was excellent."

Lorraine - Giving service far beyond any that I have had before - Sep 09

"The shower was better than any expectations I had. The toilet was perfect for purpose and the vanity unit was better than expectations and all at affordable prices. The guys you had delivering were superb, giving service far beyond any that I have had before."

Margaret - Very impressed! - Sep 09

"This is the first time I have bought anything on line. Very impressed!! Thank You."

Sharon - Received in perfect condition - Sep 09

"Excellent value! cheapest on the internet compared to other retailers. Delivered on time and received in perfect condition."

Catherine - Would highly recommend - Aug 09

"Very pleased, would highly recommend to others. Best delivery tracking system I've ever seen."

Alison - Much more customer aware than many competitors! - Aug 09

"The price was excellent as was the delivery. I cannot fault a single aspect of my shopping experience with you. You are much more customer aware than many competitors!"

Joy - Bath is now fitted and I am delighted - Aug 09

"I found just what I was looking for at a suprisingly good price, the delivery system worked like a charm. The bath is now fitted and I am delighted with it."

Sue - Did exactly what they promised - Jul 09

"All the staff at your office and the deliverymen were excellent, They were most helpful and did exactly what they promised."

Neil - Pleasure from start to finish - Jul 09

"This experience has been a pleasure from start to finish, all products delivered on time and as described."

Yvonne - Excellent service - Jul 09

"Excellent service delivered within 2 days and good value for money. Thank You!"

Gaynor - Jul 09

"Excellent after sales service, fittings were not included with our order, one phone call rectified this and fittings were received the next day."

Brenda - Jul 09

"I purchased a quadrant shower, it was the first time I had bought anything like that using the Internet. I was very pleased with the site and the handling of the ordered. Everyone I dealt with was very professional."

Brenda - Jul 09

Nicola - Jun 09

"The delivery experience was great. Delivered exactly on time with a call ten minutes before the drop off. Delivery men were really friendly aswell!"

Amanda - Jun 09

"Brilliant!!! Recommend you to anyone interested in quality, fantastic customer service and I love the fact I could track the delivery online, never experienced such good customer service before!!."

Grant - Jun 09

"Excellent service! Website was very well laid out and and easy to use. Very happy overall."

Ian - Jun 09

"By far the best element of shopping with big bathroom shop was the fabulous amount of contact and confirmation of order and delivery plans. The various texts, emails and being able to track the delivery on the day all adds up to a superb service - and being allowed to speak with the delivery people on the day also a big plus. Excellent! will certainly recommend to others."

Richard - May 09

"I was very impressed with the service and the prices. The contact centre were very helpful. The range of products are very good and the order tracking is the best I have used."

Carole - May 09

Shopping experience was simple, efficient and delivered what was ordered. The delivery service was exceptional. Delivery on the day to the very minute ETA - Brilliant!!

I would recommend bigbathroomshop to anyone!

Samantha - UK - May 09

Just wanted to email and let you know that our new bathroom arrived today. Not only is it a lovely bathroom but it s all there and not one problem! To top things off you even got it to us before 12 noon as requested!

Thankyou! We are both delighted with the suite and the taps!!!! I think the whole thing looks gorgeous and i cannot wait to get it fitted!!!

The service has been excellent with staff always willing to help and even the delivery guys were polite and kept us updated on when to expect them! Thoroughly impressed with the whole process and would not hesitate to order from yourselves again!

Thankyou!

David - Apr 09

"I bought the Milano bathroom suite with 'P' shape bath and shower screen. Price was excellent, it won me over thought maybe I was taking a gamble how wrong I was. Products are really good quality, finish is superb and looks much more expensive than what I expected. "

Derek - Apr 09

"An excellent service from start to finish. I would have no hesitation in recommending your site to anyone. Call centre staff were very helpful and delivery team were excellent. Overall a superb service."

Steven - Mar 09

"Great range at a great price, I liked the fact you could alter your suite to suit, excellent quality of products, good delivery times and everything I needed to do the job arrived with the order e.g. wastes."

David - Mar 09

"The whole experience from original order through to delivery was excellent, and I would have no problem recommending your site or company to other people."

Avril - Mar 09

"Extremely impressed with the service offered by arrange my delivery - I was able to track regularly during the day so I wasn't waiting in unnecessarily."

Ron - Mar 09

"The goods were of good quality and lived up to expectations all supplied at a very competitive price. I will recommend your service to others."

Kenny - Mar 09

"From initial enquiry through to delivery the service I received was excellent. The quality of the products themselves far exceeded my expectations. All in all a highly recommended shopping experience, with exceptional value as an added bonus. I will definitely be back."

Laura - Feb 09

"Very good service, very quick delivery and the track your delivery was really useful."

Robert - Feb 09

"It was the most trouble free shopping I have done on the net. With delivery day promised which happened to be the day of worst weathers for years. The drivers were most efficient and courteous, I must really congratulate you on the way you conduct your business, which is a real credit to you in this age when old fashioned standards seem to have vanished where customers were of importance. A real breath of fresh air. Keep up the good work."

Sean - Feb 09

"Great value, good quality products, good service, and reliable delivery. What more do I need? Keep up the good work!"

Michael - Feb 09

"Superb shopping experience, highly recommended, super fast delivery, first class products and service. Thank you."

Lindsay - Feb 09

"Very good quality products, very fast deliveries and the cheapest prices by far...."

Robert - Feb 09

"I was delighted with the whole experience. There were no hidden extras. I will certainly buy from this company again and have no hesitation in recommending to friends."

Edward - Feb 09

"With delivery men taking photos in situ, follow-up phone call to ensure delivery properly completed etc. We rate this one of our best shopping experiences ever."

Pat - Jan 09

"Fantastic, very easy shopping experience and the range of products are excellent."

Neil - Jan 09

"I am very impressed with your products, and particularly impressed with your call centre, they were always very polite and helpful, nothing was too much trouble. I will definitely recommend your company to others and will definitely use you again. In my humble opinion your company is second to none."

Ellen - Jan 09

"I rang your call centre twice and the staff were brilliant, pleasant and polite, helpful and informative, as well as organised and understanding. I would definitely shop with you again and your bathroom range is beautiful! Thank You."

Robert - Dec 08

"Very good experience - ability to track order, and the order arrived at agreed time."

Sue - Dec 08

"Excellent - good prices, great products, terrific delivery. Great service all round! what more can you ask."

Claire - Dec 08

"I thought that the end to end service of dealing with your company was excellent. have recommended your product and service to many people."

Ruby - Dec 08

"Excellent in every respect, you've made my dream bathroom a reality. Your service is without a doubt exceptional - thank you."

Michal - Dec 08

"Overall - really excellent. Delivery tracking and follow calls to check all was well was very impressive."

Darren - Nov 08

"I was very impressed with your service. I had a few technical questions before I purchased, which you helped me with very efficiently. Whole experience was excellent, would highly recommend you."

Ben - Nov 08

"Excellent service! The contact by text and phone was perfect and the delivery was on time, the guys who unloaded were spot on, overall a pleasure dealing with your company. Wish all Internet shopping was this easy - many thanks."

Keith - Nov 08

"This was a fast and very good Internet buying experience. I would recommend big bathroom shop to anyone."

Beryl - Nov 08

"The goods that I bought were highly satisfactory and excellent value. The service and after care was spot on. Thank you for a lovely ensuite."

Patricia - Oct 08

"I found the whole shopping experience excellent. As an arthritis sufferer it was the answer to all my prayers. I have trouble walking and somedays can't go out all so shopping on line for such an important item as a bathroom makes my life a lot easier. The quality was as good as the aftersales."

Philip - Oct 08

"Good quality goods, excellent delivery, excellent pricing, TOP value for money."

Robert - Sep 08

" We were a bit anxious about buying a bathroom suite over the Internet but we received great service from this company. The price of a complete bathroom suite (including taps and shower screen) was the same price we were quoted for just a bath from other companies. The delivery was also first class - the original date we were quoted was the date it arrived :-). We received a text message the day before to advise us of the delivery time - the drivers were great and explained how they check our order. I would recommend this company to others - a great product at a great price. "

Jon - Sep 08

" The service you provide is excellent, the customer service is the best I have received for a long time. I will recommend you to anyone who asked me. Thank you very much "

Darren - Aug 08

" Customer service was very friendly and efficient when a wrong item was sent, it was dealt with immediately and I was very happy with them keeping us informed of what was happening, the website was very easy to use and making changes to what we wanted from a bathroom package was very simple to do. I would recommend using the Big Bathroom Shop to all my friends to receive quality products at good prices. "

Maureen - Aug 08

" The whole experience from start to finish was extremely professional. The delivery guys were very polite and helpful and arrived when they said they were going to so no hanging about waiting all day. I would have no hesitation in recommending you to others and have already done so on several occasions. "

Juile - Aug 08

" Fantastic service, friendly attentive staff, why shop anywhere else? "

Andrew - Aug 08

" The ordering procedure was very easy and your follow up text and phone calls kept me fully informed right down to the delivery driver who contacted me prior to arrival. Excellent service. "

Brian - Aug 08

" I found the service excellent from start to finish. I would highly recommend you to anyone in the future. "

Michelle - Apr 08

" The staff were extremely helpful and the various follow-up contacts via email and text to mobile phone made it all very easy. Thank you for your help. You will be recommended to all of my family and friends in the future. "

Laura - Mar 08

" Just to say what great customer service we have had, was rung to let us know when the delivery would be by a pleasant young lady and our shower arrived. Many thanks "

Robert - Mar 08

" Thanks for the prompt delivery, as promised arrived just after 10.30AM will recommend you. Thanks again. Nice to find someone that keeps their promise. "

Stephen - Devon - Mar 08

" I just wanted to say how impressed we were with everything, from as soon as we ordered to when the bathroom was delivered, excellent service all round would definitely order from you again and would recommend you to friends and family, thank you "

Jackie - Dec 07

" The service we received was excellent. Will definitely use you again, very personal service and excellent follow up delivery confirmation telephone call! "

Z.G - Nov 07

" I can't congratulate you enough on the excellence of your products. I am happy to be a customer of Hudson Reed and will highly recommend you to my colleagues and friends. "

Dianne - Nov 07

" Your products are very nice, thanks ever so much. "

Alison - Nov 07

" Customer service was great! The lady on the phone was excellent. www.arrangemydelivery.co.uk - WOW!! this was the best system I have ever used. WELL DONE GUYS this really is a unique selling point just fantastic - I tracked the delivery all day and sure enough the delivery van arrived bang on time (in fact a little earlier!). Superb - We will be back for more when we do the en-suite. "

J.C - Nov 07

" I'd like to say how incredibly impressed I am with the quality of your products. I'll keep it brief, but in a nutshell your stuff has arrived and it is superb. I will recommend you to all my friends without hesitation. "