Cookies
Use of cookies
New technologies are emerging on the internet that help us to deliver customised user experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with, for example, customised information from our Website. In most cases we will need your consent in order to use cookies on the Website. The exception is where the cookie is essential in order for us to provide you with Products you have requested.
A cookie is an element of data that a website can send to your computer (or other electronic device), which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements on our Website, to determine how frequently particular pages are visited and to determine the most popular areas of our Website. Non-personal information such as browser type, operating system and domain names, may be collected during visitors' use of the Website and this information may be used by us to measure the number of visitors to the Website. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the Website.
Consent to cookies
When you first visit the Website, and for each subsequent page viewed without any interaction, you will be asked to give your consent to allow your preferences of cookies which are allowed to be collected on this Website. Once consent is given the preferences will be stored for a default of one year. If we make any changes or additions to the cookies used we may also ask you to reconsent. Consent of cookies can be managed at any time in the Management of cookies section.
Management of Cookies
What types of cookies do we use?
We may use cookies and similar tools across our Website to improve its performance and enhance your user experience.
Cookie Type
Strictly Necessary: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Functional: These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Performance: These are Performance cookies handled by us or third parties where we record data to provide quantitative measurement of our website and its resources used for purposes like troubleshooting and analytics.
Targeting : These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social Media: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Cookie Domain
The Domain attribute specifies which hosts can receive a cookie. If a domain is set then this also includes access to that cookie from any subdomain.
First party: We set these cookies and they can only be read by us. These are cookies created by the Website and / or are used specifically for a feature on the Website.
Third party: We may use a number of third party suppliers who also set cookies on our Website in order to deliver the services that they are providing. These cookies are known as third party cookies. We also sometimes embed content from websites. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you should check the relevant third party's website for more information.
Cookie Lifespan
Depending on the type of cookie used, the lifespan allows us to make our Website more user-friendly.
Persistent: We set these cookies and they can only be read by us. These are cookies created by the Website and / or are used specifically for a feature on the Website.
Session: We set these cookies and they can only be read by us. These are cookies created by the Website and / or are used specifically for a feature on the Website.
Persistent cookies: We may use persistent cookies which will be saved on your computer for a fixed period (usually 1 year or longer). They won’t be deleted when the browser is closed. We may use persistent cookies to recognise your device for more than one browsing session.
Session cookies: We may use session cookies which are only stored temporarily during a browsing session and will be deleted from your device when the browser is closed.
Third party cookies: We may use a number of third party suppliers who also set cookies on our Website in order to deliver the services that they are providing. These cookies are known as third party cookies.
Depending on the type of cookies we use, cookies also allow us to make our Website more user-friendly. For example, persistent cookies allow us to save your password so that you do not have to re-enter it every time you visit our Website. Our Website may also use cookies to monitor website traffic and/or to make sure you don't see the same content repeatedly and/or to deliver content specific to your interests.
The cookies that we use can be roughly divided into four categories based on the function that they carry out on the Website.
Essential Cookies:Essential cookies enable a website to function at its best. For our Website this means making your shopping experience as straightforward as possible. The Website requires essential cookies to be present to:
- remember what is in a shopper's basket;
- allow the contents of a shopper's basket to be transferred to the checkout and purchased; and
- determine whether a customer is signed into a secure area of the Website such as the checkout area.
Essential cookies are not harmful to your computer and they do not store personal data such as your credit card details.
Functionality Cookies:
Functionality cookies are designed to save personal data, such as names and addresses, which on return to the Website will not need to be filled out again. Functionality cookies also remember important information such as your response if asked to fill out a survey which will be remembered to prevent unnecessary repetition. To summarise, functionality cookies do the following:
- tell us if you have already logged in to your account;
- tell us if this is your first visit to the Website; and
- enable live chat services to function correctly.
Third Party Cookies:
Third party cookies determine which adverts are most likely to be preferable to a customer based on their interest. These cookies will also assess how effective an advertising campaign is towards customers and limit how often adverts are shown accordingly. The bulk of third party cookies are placed onto a shopper's computer by the selected advertising organisations that we have granted permission to do so. These cookies work to remember when customers visit our Website and will then inform our advertising organisations so that they can provide adverts of probable interest. To summarise, third party cookies do the following:
- gather information about a customer's typical browsing habits; and
- display adverts of most relevance to you.
The information stored in third party cookies in order to display adverts is completely anonymous and therefore contains none of your personal details.
We sometimes embed content from websites. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. We do not control the dissemination of these cookies and you should check the relevant third party's website for more information.
Details and functions of the categories of cookies currently used on our Website are set out in the following table:
| STRICTLY NECESSARY COOKIES | |||
| Cookie Name | Cookie Lifespan | Cookie Domain | Cookie Description |
| _dc_gtm_UA-xxxxxxxx | PERSISTENT | First Party | This cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account. |
| add_to_cart | SESSION | First Party | Used by Google Tag Manager. Captures the product SKU, name, price and quantity added to the cart - information available for future integration by third-party scripts |
| affiliatecookie | PERSISTENT | First Party | Used to track when a user comes from an affiliated source who the provider was. |
| amazon-pay-connectedAuth | SESSION | First Party | |
| form_key | SESSION | First Party | This cookie is used to facilitate content caching on the browser to make pages load faster. |
| guest-view | SESSION | First Party | Stores the Order ID that guest shoppers use to retrieve their order status. Guest orders view. Used in Orders and Returns widgets. |
| JSESSIONID | SESSION | First Party | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. |
| ku1-sid | PERSISTENT | First Party | This cookie is used for the payment method Klarna to function. ku1-sid contains a session id for the communication with Klarna. |
| ku1-vid | PERSISTENT | First Party | This cookie is used for the payment method Klarna to function. ku1-vid contains a visitor identifier for the communication with Klarna. |
| login_redirect | SESSION | First Party | Preserves the destination page that was loading before the customer was directed to log in. |
| mage-cache-sessid | PERSISTENT | First Party | |
| mage-cache-storage | PERSISTENT | First Party | This cookie is used to facilitate content caching on the browser to make pages load faster. |
| mage-cache-storage | PERSISTENT | First Party | "This cookie is used to facilitate content caching on the browser to make pages load faster. |
| mage-cache-storage-section-invalidation | PERSISTENT | First Party | "This cookie is used to facilitate content caching on the browser to make pages load faster. |
| mage-cache-storage-section-invalidation | PERSISTENT | First Party | This cookie is used to facilitate content caching on the browser to make pages load faster. |
| mage-messages | PERSISTENT | First Party | |
| mage-messages | PERSISTENT | First Party | |
| OptanonAlertBoxClosed | PERSISTENT | First Party | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
| OptanonConsent | PERSISTENT | First Party | This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. |
| persistent_shopping_cart | PERSISTENT | First Party | Stores the key (ID) of persistent cart to make it possible to restore the cart for an anonymous shopper. |
| PHPSESSID | PERSISTENT | First Party | PHP session cookie associated with embedded content from this domain. |
| private_content_version | PERSISTENT | First Party | Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. |
| product_data_storage | PERSISTENT | First Party | |
| remove_from_cart | SESSION | First Party | Used by Google Tag Manager. Captures the product SKU, name, price, and quantity removed from the cart, and makes the information available for future integration by third-party scripts |
| section_data_ids | SESSION | First Party | Stores customer-specific information related to shopper-initiated actions, such as wish list display and checkout information. |
| X-Magento-Vary | PERSISTENT | First Party |
| FUNCTIONAL COOKIES | |||
| Cookie Name | Cookie Lifespan | Cookie Domain | Cookie Description |
| _sp_root_domain_test_ | SESSION | Third Party | simplybusiness.co.uk |
| _sp_root_domain_test_ | SESSION | First Party | simplybusiness.co.uk |
| GMAIL RTT | SESSION | Third Party | a cookie that relates to Google services (such as Google Maps or Gmail). |
| klv_mage | SESSION | First Party | storing recent searches, storing recent categories of clicked products, storing recently clicked products |
| language | PERSISTENT | First Party | There are many different types of cookies associated with this name, and a more detailed look at how it is used on a particular website is generally recommended. However, in most cases it will likely be used to store language preferences, potentially to serve up content in the stored language. The ICC category given here is based on this usage. |
| mg_dnt | PERSISTENT | First Party | Allows you to restrict Adobe Commerce data collection if you have custom code to manage cookie consent on your site. |
| recently_compared_product | PERSISTENT | First Party | |
| recently_compared_product_previous | PERSISTENT | First Party | |
| recently_viewed_product | PERSISTENT | First Party | |
| recently_viewed_product_previous | PERSISTENT | First Party | |
| store | PERSISTENT | First Party | Tracks the specific store view / locale selected by the shopper. |
| wd | PERSISTENT | Third Party | to read screen resolution. |
| FIRST PARTY PERFORMANCE COOKIES | |||
| Cookie Name | Cookie Lifespan | Cookie Domain | Cookie Description |
| _ga | PERSISTENT | First Party | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
| _ga | PERSISTENT | First Party | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
| _ga_RN3FH80X37 | PERSISTENT | First Party | _ga |
| _ga_RN3FH80X37 | PERSISTENT | First Party | _ga |
| _gclxxxx | PERSISTENT | First Party | Google conversion tracking cookie |
| _gid | PERSISTENT | First Party | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid |
| _utma | SESSION | First Party | Identifies shoppers and sessions |
| _utmb | SESSION | First Party | Determines new sessions/visits |
| _utmc | SESSION | First Party | Determines if the shopper is in a new session/visit. |
| _utmz | SESSION | First Party | Saves the traffic source or campaign that explains how the shopper reached your site. |
| _vis_opt_s | PERSISTENT | First Party | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie distinguishes between new and returning visitors. |
| _vis_opt_test_cookie | SESSION | First Party | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie tests if the browser is set to allow cookies. |
| _vwo_ds | PERSISTENT | First Party | This cookie is associated with the product Visual Website Optimiser, by Wingify. The tool helps site owners measure the performance of different versions of web pages. |
| _vwo_referrer | PERSISTENT | First Party | This cookie is associated with the product Visual Website Optimiser, by Wingify. The tool helps site owners measure the performance of different versions of web pages. |
| _vwo_sn | PERSISTENT | First Party | This cookie is associated with the product Visual Website Optimiser, by Wingify. The tool helps site owners measure the performance of different versions of web pages. |
| _vwo_uuid | PERSISTENT | First Party | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. |
| _vwo_uuid_v2 | PERSISTENT | First Party | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. |
| gat | SESSION | First Party | Used to throttle request rate. |
| THIRD PARTY PERFORMANCE COOKIES | |||
| Cookie Name | Cookie Lifespan | Cookie Domain | Cookie Description |
| _clck | PERSISTENT | Third Party | MS Clarity - to store a unique user ID. |
| _clck | PERSISTENT | First Party | MS Clarity - to store a unique user ID. |
| _clsk | PERSISTENT | Third Party | MS Clarity - to store and combine pageviews by a user into a single session recording. |
| _clsk | PERSISTENT | First Party | MS Clarity - to store and combine pageviews by a user into a single session recording. |
| _uetvid | PERSISTENT | Third Party | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
| _uetvid | PERSISTENT | First Party | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. |
| ANONCHK | PERSISTENT | Third Party | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. |
| ciq_new_visitor | SESSION | First Party | CloudIQ - These cookies record a visitor’s progress through a browsing session for problem solving and to identify errors in the use of the site that the visitor may experience. |
| CLID | PERSISTENT | Third Party | |
| MUID | PERSISTENT | Third Party | This cookie is widely used my Microsoft as a unique user identifier. It can be set by embedded microsoft scripts. Widely believed to sync across many different Microsoft domains, allowing user tracking. |
| SM | SESSION | Third Party | This is a Microsoft MSN 1st party cookie which we use to measure the use of the website for internal analytics. |
| TARGETING COOKIES | |||
| Cookie Name | Cookie Lifespan | Cookie Domain | Cookie Description |
| __Secure-1PAPISID | PERSISTENT | Third Party | Targeting cookie. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. |
| __Secure-1PSID | PERSISTENT | Third Party | Targeting cookie. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. |
| __Secure-1PSIDCC | PERSISTENT | Third Party | Used for targeting purposes to build a profile of the website visitor's interests in order to display relevant and personalized Google advertising. |
| __Secure-3PAPISID | PERSISTENT | Third Party | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. |
| __Secure-3PSID | PERSISTENT | Third Party | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. |
| __Secure-3PSIDCC | PERSISTENT | Third Party | Targeting cookie. Used by for targeting purposes to build a profile of the website visitor's interests in order to show relevant & personalised Google advertising. |
| __Secure-ENID | PERSISTENT | Third Party | to remember your preferences and other information, such as your preferred language, how many results you prefer to have shown on a search results page |
| _fbp | PERSISTENT | Third Party | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| _fbp | PERSISTENT | First Party | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| _gac_UA-xxxxxxxx | SESSION | First Party | Contains campaign-related information for the user. Google AdWords conversion tags read this cookie |
| _gcl_au | SESSION | First Party | Google Adsense. The functionality is: to store and track conversions. |
| _uetsid | PERSISTENT | Third Party | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
| _uetsid | PERSISTENT | First Party | This cookie is used by Bing to determine what ads should be shown that may be relevant to the end user perusing the site. |
| 1P_JAR | SESSION | Third Party | to provide ad delivery or retargeting. |
| AEC | SESSION | Third Party | to provide fraud prevention. |
| APISID | SESSION | Third Party | |
| ciq-uid | PERSISTENT | First Party | This domain is owned by Pubmatic. It operates an advertising exchange platform where online publishers can sell targeted advertising space to media buyers using real time bidding. |
| com.adobe.alloy.getTld | SESSION | Third Party | Alloy is the code name for the Adobe Experience Platform Web SDK. It allows for recording events into Adobe Experience Platform, syncing identities, personalizing content, and more. |
| com.adobe.alloy.getTld | SESSION | First Party | Alloy is the code name for the Adobe Experience Platform Web SDK. It allows for recording events into Adobe Experience Platform, syncing identities, personalizing content, and more. |
| CONSENT | SESSION | Third Party | to store a user’s state regarding their cookies choices |
| datr | PERSISTENT | Third Party | to provide fraud prevention. |
| dpr | PERSISTENT | Third Party | Through the use of this cookie, Facebook is able to improve the experience offered to users based on their device settings |
| DSID | PERSISTENT | Third Party | used by Google DoubleClick to register and report the Website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user |
| HSID | SESSION | Third Party | to provide fraud prevention. |
| mgid.f840 | PERSISTENT | First Party | This is a session cookie that is set when a customer logs into the website. It stores the customer ID and is used to maintain the customer's session state. |
| mgses.f840 | PERSISTENT | First Party | This is a session cookie that is set when a customer logs into the website. It stores information about the customer's cart contents and is used to maintain the state of the customer's shopping cart. |
| NID | SESSION | Third Party | to provide ad delivery or retargeting, store user preferences. |
| OTZ | SESSION | Third Party | a cookie used by Google Analytics that provides an aggregate analysis of Website visitors. |
| S | SESSION | Third Party | may collect certain information used to help improve services, including the pages users visit most often and whether users get error messages from certain pages. |
| SAPISID | SESSION | Third Party | |
| sb | PERSISTENT | Third Party | to store browser details. |
| SEARCH_SAMESITE | SESSION | Third Party | to provide fraud prevention. |
| SID | SESSION | Third Party | to provide ad delivery or retargeting, provide fraud prevention. |
| SRM_B | PERSISTENT | Third Party | This is a Microsoft MSN 1st party cookie that ensures the proper functioning of this website. |
| SSID | SESSION | Third Party |
| SOCIAL MEDIA COOKIES | |||
| Cookie Name | Cookie Lifespan | Cookie Domain | Cookie Description |
| _p_hfp_client_id | PERSISTENT | Third Party | Elfsight sets this cookie to implement social platforms on the website and enables the social platforms to track the users by assigning them a specific ID. |
| _pin_unauth | PERSISTENT | First Party | "This cookie is assocate with pinterest. It is used to track the usage of services. |
Disabling cookies
The essential cookies that we use are needed to allow you to transact on the Website and without these cookies the Website will not function properly. They allow the shopping basket and check out features on the Website to function. Essential cookies are not harmful to your computer and they do not store personal data such as your credit card details.
If you would like to ensure that no further non-essential cookies are placed on your computer, please follow the steps outlined below. This will not remove the current cookies placed but will ensure that no further non-essential cookies are placed on your browser during your visit to the Website. Please be aware that this will mean that you lose key functionality on the Website and may mean it is not possible to buy certain Products.
You can usually adjust your browser so that your computer does not accept cookies:
- Go to the heading "Manage Cookies" and click onto the option you prefer, either stopping cookies being installed, or notifying you of them.
- From the list provided, click onto the programme which your computer uses; if this is not shown on the list, click on the "help" heading on the bar at the top of this page, search for information on "cookies" − an explanation of how to delete cookies will appear, then follow the instructions.
Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer (or other electronic device).
How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser programme your computer uses. You can follow the appropriate instructions for your specific browser type by clicking onto this link http://www.aboutcookies.org/Default.aspx?page=2 (please note that this link will open a new window and will lead to an external website and that we are not responsible for the content of external websites).
Please remember, cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. If you do choose to disable cookies, you may find that certain sections of our Website do not work properly.
How to disable third party cookies
We only keep cookies for the duration of your visit to our Website, except in the case of cookies which remember you for future visits or where you save your login name as referred to above.